Our Returns Policy
Hippychick offer their customers an extended return right on Christmas gifts which means that all orders placed from the 1st of November to the 24th of December can be returned if it has been shipped by the customer by 14th of January 2019.
Please download our returns form and include with the items in their original packaging, and send it back to:
Returns, Hippychick Limited
1 Roberts Drive
If your goods are damaged, misdescribed, not fit for purpose or faulty please email firstname.lastname@example.org to let us know the details. If necessary, we will arrange for the return of the product to us.
When returning items we strongly recommend that you send your items by a recorded service as we will not accept responsibility for parcels lost in transit. We do not pay for return postage if the item is not faulty.